Shipping policy

Shipping Policy

Last updated: 11 August 2025

At She is Wow!, we aim to deliver your order quickly and safely. This Shipping Policy explains our shipping terms, delivery timelines, and related information.

1. Processing Time

Orders are processed within 24 hrs after payment is confirmed.

Orders placed on weekends or public holidays will be processed the next business day.

Standard Free Shipping time may take from 10-15 days.

You’ll receive an email confirmation with your order details once your purchase is complete.

2. Shipping Rates & Methods

Free shipping all over U.A.E

3. Shipping Locations

We currently ship to all seven emirates.

4. Delivery Times

Delivery times are estimates from 10 - 15 days and may vary due to factors outside our control (e.g., customs, courier delays, weather).

5. Tracking Your Order

Once your order ships, you’ll receive an email with a tracking number and link to track your shipment in real time.

Tracking may take 24–48 hours to update after dispatch.

6. Lost, Damaged, or Delayed Shipments

If your order is delayed or appears lost, contact us at sales@thebighub.co with your order number.

If your item arrives damaged, please email us within [1 day] of delivery with photos of the damage so we can arrange a replacement or refund.

7. Contact Us

If you have any questions about this Shipping Policy or your order, please contact us:
📧 Email: sales@thebighub.co